Terms & Conditions
General Terms

  • Any complaints and queries contact or write us.
  • The passengers are requested to co-operate with the bus operators to maintain punctuality.
  • The Ticket booked is not transferable.
  • Please carry a valid photo id while traveling.
  • Bus Operator reserves rights to change the seat while boarding.
  • The Company does not accept responsibility for any injury, damage or loss caused by any accident. Delay or irregularity or any other natural calamities.
  • Passengers are allowed to carry personal luggage at their own risk. Additional luggage will be charged.
  • Smoking & Consumption of liquor is prohibited on board.
  • Passengers hereby consent to receive communications by SMS / Email or calls from bus operator with regards to the services provided by them.
  • Passengers shall report at the boarding point at least 10 minutes prior to the scheduled departure time
  • The passenger should come to the premises before the specified time.
  • The company shall not be responsible for any delay or inconvenience during the journey due to breakdown of the vehicle or any other reason beyond the control of the company.
  • The journey is subject to cancellation or postponement due to the breakdown of the vehicle and under such circumstance ticket amount will be refunded.
  • The company shall not be in any way held responsible for any loss, theft of goods or property of the passengers or accidents to passengers.
  • Only permissible goods of the passengers will be permitted to be carried in the vehicle Maximum 20 kgs.
  • Children above three years will be charged and no single half ticket will be entertained. Neither refundable not transferable.
  • Smoking is prohibited, and carrying of alcohol and contraband items is prohibited and is an offense.
  • For postponement & preponement the extra charges will be taken and variation ticket will be given to that effect.
  • Once the variation ticket is taken, company will not entertain any cancellation preponement postponement.
  • If double berth is booked by single female, Operator has rights to change the seat if required
  • The personal information's submitted for ticket will be kept confidential
  • In case of Booking through Credit Card:-
  • Passengers must have to produce original Identity proof to verify and the Xerox Copy to submit at the time of boarding, without which he will not be allowed to travel, no refund for the same.
  • Above 4 years child need to take full ticket
Cancellation Terms

  • Cancellation has per cancellation policy of respective ticket.
  • Partial Cancellation Is Possible.
  • Partial cancellations will be refunded immediately
  • It Is Rights of Vaigai Travels To Change Cancellation Policy Any Time Without Prior To Notice
  • Bookings from this site will be eligible for cancellation through Cancellation Form on this site only, In case e-ticket is booked through an agent, please contact respective agent for cancellations.
  • On Cancellation, Refund will be credited in 3 To 10 working days in source payment.
  • Ticket once transferred cannot transferred or cancelled again.