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- What information do I need to provide while booking?
You are required to provide the following information
in full:
- Name
- Mobile Number
- Email Id
- Id Card
- Can I book the whole bus/coach with you?
Yes! We generally offer buses or coaches for
bookings. Please contact our Head Office.
- Do I need to register to book online (eticket)?
Yes. Customers need to register.
- Amount debited but ticket is not confirmed (failed transaction), what should
I do?
Please send e-mail to
bussupport@hermes-it.in mentioning e-ticket reference number or userid
registered
with Vaigai Travels and date of transaction.
Contact No :+91-44-30638027 (24x7)
- Is it mandatory to carry ID proof for e-ticket?
Yes, It is a must to carry photo ID proof and
produce it at the time of boarding.
- I have booked e-ticket in my name can someone else travel in the ticket?
No, It is not allowed.
- What is the age criteria for child fare?
Children up to age of 3 years (<= 3 years)
are allowed to travel free. Children above 3 years
(>3 years) Adult fare will be
charged.
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